Community Relations Manager in Vancouver

We are a U.S.-based, well-diversified, growing precious metals producer with operations in British Columbia, Ontario, Mexico, Nevada, Alaska, and South Dakota. Coeur Silvertip prioritizes safety, teamwork, career development, and growth.

For the Silvertip Mine in Northern British Columbia, the Community Relations Manager is responsible for collaboration, creation, and execution of all community engagement initiatives with Indigenous Groups, local communities, and Coeur Silvertip stakeholders. Experience with Indigenous communities, partnerships, planning and implementing programs and training for community members, marketing, and brand recognition, along with strong organization and communication skills are essential requirements for this position.

Responsibilities:

• Work closely with the Permitting Manager to conduct engagement with Indigenous Nations and the public in support of provincial permitting processes.
• Produce engagement strategies, plans, and permitting-related engagement documentation.
• Develop strategic plans, programs, and tools to support continuous improvement to the community relations function.
• Oversee the implementation and management of stakeholder and engagement information platform(s).
• Manage direct reports to support evolving project and site requirements.
• Coordinate, track, and manage internal and external reporting obligations and commitments.
• Review deliverables to ensure alignment with community expectations and interests.
• Coordinate and participate in the execution of community engagement events, tours, and/or functions.
• Participate and monitor site-level data on social performance and risk management.
• Participate in negotiations with Indigenous government and organizations.
• Implement community programs and partnerships consistent with Coeur Silvertip policies.
• Maintain Coeur Silvertip’s overall relationship with local Indigenous communities.
• Identify and implement outreach programs to achieve the goals and commitments of SEPA and IBA.
• Work closely with the Coeur Human Resources department to develop tracking, analytics, and reporting for Indigenous employees.
• Coordinate local job fairs to assist in sourcing Indigenous candidates for employment opportunities.
• Participate, present, and consult with Indigenous leadership regarding SEPA, IBA, and other technical working groups.
• Provide quarterly information sessions regarding community interactions, donations, partnership opportunities, outreach programs, and training initiatives.
• Develop, maintain, and update an Indigenous workforce directory.
• Track, manage, and escalate grievances and unresolved issues identified by Indigenous members.
• Make recommendations to Coeur leadership regarding workplace retention of Indigenous community members.
• Develop and implement a framework for cross-cultural training in partnership with Kaska and Tahltan.
• Manage daily correspondence regarding SEPA and IBA.
• Develop and maintain tracking systems to monitor and gather feedback on SEPA and IBA.
• Perform other related duties as required.

Required Qualifications & Skills:

• Bachelor’s Degree in business administration, social sciences, sustainable community development, social work, sustainability, public health, participatory research, and/or economic development.
• Minimum of 5 years of direct experience in rural communities with an emphasis on working with Indigenous peoples.
• Experience in Indigenous and public engagement in support of B.C. or Yukon permitting and environmental assessment processes.
• Knowledge and understanding of the culture and history of Northern B.C. and Yukon Indigenous Nations.
• Excellent interpersonal communication skills.
• Excellent written, communication, and interpersonal skills.
• Proven ability to identify and manage social risks.
• Demonstrated planning, organizing, meeting facilitation, and program design experience.
• High degree of initiative, self-motivation, accountability, and independent judgment.

Our current designated marshalling locations are Vancouver, Kelowna, Nanaimo, Calgary, Edmonton, Whitehorse, Teslin, and Watson Lake. It is the policy of Coeur Mining, Inc. to provide equal opportunity employment to all Employees and applicants for employment.