Customer-focused hotel professionals can deliver attentive guest service and accurate check-ins at Coast Canmore Hotel in Canmore. Full-time shifts vary from 7 am to 11 pm.
As an experienced Guest Service Agent, you will support guests across a 164-room hotel, conference facilities, and Table Food+Drink. The position emphasizes professional first impressions, detailed billing, and responsive communication with other departments. You will address requests, provide local information, and follow Coast Canmore Hotel procedures.
Key Responsibilities:
- Listen attentively and recognize each guest's individual needs
- Anticipate service needs and address guest requests
- Ensure billing accuracy and answer billing questions
- Provide Bow Valley information and arrange activities
- Follow fire, emergency, and hotel procedures
Requirements:
- Experience in Guest Services preferred
- Bow Valley knowledge preferred
- Positive, professional, and upbeat personality
- Excellent interpersonal skills supporting service standards
- Dependable attention to detail
Use your guest service experience, local knowledge, and attention to detail to support memorable Coast Canmore Hotel stays.
Hotel Front Desk Guest Services in Canmore employer: Coast Canmore Hotel and Conference Centre
At Coast Canmore Hotel and Conference Centre, we pride ourselves on fostering a supportive and dynamic work environment where our building maintenance workers play a crucial role in ensuring guest satisfaction. Located in the stunning town of Canmore, AB, we offer competitive wages, flexible hours, and opportunities for professional growth within the hospitality industry, all while being part of a team that values collaboration and excellence in service.
Contact Details:
Coast Canmore Hotel and Conference Centre Recruitment Team