Guest Service Agents with strong communication and customer service skills can support visitors at Coast Canmore Hotel in a full-time role. Shifts vary between 7 am and 11 pm.
This experienced Guest Service Agent position serves a 164-room hotel with conference facilities and Table Food+Drink restaurant. You will create positive first impressions while following service standards and procedures. Attention to detail, professional communication, and Bow Valley knowledge support memorable guest experiences.
Key Responsibilities:
- Greet guests warmly and professionally upon arrival
- Complete accurate guest check-ins and check-outs daily
- Resolve complaints and concerns professionally and promptly
- Balance the cash float at shift end
- Answer calls and correspondence professionally and promptly
Requirements:
- Guest Services experience preferred
- Strong knowledge of the Bow Valley preferred
- Exceptional interpersonal and customer service skills
- Strong communication skills in spoken and written English
- Ability to read and understand English
Bring dependable service, accurate billing, and attentive communication to Coast Canmore Hotel guests throughout varied shifts.
Guest Service Agent Canmore Hotel employer: Coast Canmore Hotel and Conference Centre
At Coast Canmore Hotel and Conference Centre, we pride ourselves on fostering a supportive and dynamic work environment where our building maintenance workers play a crucial role in ensuring guest satisfaction. Located in the stunning town of Canmore, AB, we offer competitive wages, flexible hours, and opportunities for professional growth within the hospitality industry, all while being part of a team that values collaboration and excellence in service.
Contact Details:
Coast Canmore Hotel and Conference Centre Recruitment Team
