Lead sales performance and team development as an Assistant Store Manager at Coach, partnering with the Store Manager on retail execution.
At Coach, you will support an expressive luxury brand through sales planning, customer service, and operational excellence. This role includes forecasting, KPI monitoring, talent coaching, and strategy implementation. You will also uphold Coach service standards while contributing to an inclusive store environment.
Key Responsibilities:
- Support sales goals through forecasting, planning, and category initiatives
- Monitor KPIs and adjust store strategies as needed
- Recruit, onboard, coach, and develop team members
- Resolve customer issues and represent Coach in-store and community
- Oversee scheduling, payroll, loss prevention, and visual merchandising
Requirements:
- One or more years of retail or service leadership experience
- Luxury or fashion background preferred
- Strong customer focus and team motivation abilities
- Communication, problem-solving, and conflict resolution skills
- Microsoft Office, retail systems, omni-channel, and clienteling proficiency
Bring retail leadership, customer focus, and team development skills to Coach's Assistant Store Manager position.
Coach Assistant Store Manager employer: Coach
At Coach, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Acting Store Manager, you will not only lead a passionate team but also benefit from comprehensive medical and dental insurance, 401(k) plans, and tuition assistance, all while working in a dynamic retail environment that values creativity and personal growth. Join us in our commitment to equity and innovation, where your leadership can truly make a difference in the lives of both customers and team members alike.
