At a Glance
- Tasks: Manage client relationships and ensure they get the most value from our solutions.
- Company: Join a leading tech company focused on customer success and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and client satisfaction.
- Why this job: Be a trusted advisor and make a real difference for clients while growing your career.
- Qualifications: Strong communication skills and a background in IT service management.
The predicted salary is between 82800 - 101200 $ per year.
CDW is seeking a Customer Success Manager to own the end-to-end experience for a portfolio of 10-25 clients. You will establish trusted advisor relationships, drive value from our solutions, and govern service delivery with cross-functional teams including Sales, Professional Services, and Operations. You will coordinate with clients to define goals and KPIs, monitor incidents and projects, and advocate for customers to leadership. Strong communication and ITIL groundwork are essential.
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Strategic Customer Success Manager: Growth & Partnerships in Toronto employer: CO3000 CDW Canada Corporation
At CDW, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Strategic Customer Success Manager, you will benefit from comprehensive professional development opportunities, a supportive team environment, and the chance to make a significant impact on client success in a dynamic industry. Located in a vibrant area, our company offers unique advantages such as flexible work arrangements and a commitment to work-life balance, making it an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
CO3000 CDW Canada Corporation Recruitment Team
