Elevate customer engagement as a Client Growth Advisor at CDW. Drive growth by identifying upsell and cross-sell opportunities within our established clientele.
In this essential role, you'll proactively analyze assigned accounts to uncover growth trajectories and engage in meaningful discovery conversations with customers. Collaborating closely with Sales and Renewal teams, you'll ensure a seamless customer experience by leveraging insights and fostering relationships. This position emphasizes big-picture thinking while helping clients align with solutions that drive success.
Key Responsibilities:
- Identify potential growth opportunities within assigned accounts
- Conduct strategic discovery to understand customer needs
- Collaborate with Sales and Renewals for a unified approach
- Build trusted relationships via proactive engagement
- Track activity and opportunities in CRM systems
Requirements:
- 3–5 years of experience in Sales or Account Management
- Proven ability to discern customer needs and growth areas
- Strong communication and relationship-building skills
- Comfort with technology solutions and customer dynamics
- Experience in a customer-facing role is essential
Utilize your sales acumen, strategic thinking, and relationship-building skills to drive growth for CDW's valued clients.
Client Growth Advisor at CDW in Toronto employer: CO3000 CDW Canada Corporation
At CDW, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Strategic Customer Success Manager, you will benefit from comprehensive professional development opportunities, a supportive team environment, and the chance to make a significant impact on client success in a dynamic industry. Located in a vibrant area, our company offers unique advantages such as flexible work arrangements and a commitment to work-life balance, making it an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
CO3000 CDW Canada Corporation Recruitment Team
