Use English and French to deliver responsive billing service for CLIC in a hybrid role requiring two days in office. Manage premium payments and client inquiries.
As Billing Fulfillment Administrator within the Billing Service Centre, you will support personalized client experiences through accurate billing administration. The work includes premium collection, account records, reconciliations, billing transactions, and communication with stakeholders. You will also provide billing knowledge to business partners and support timely processing.
Key Responsibilities:
- Manage incoming phone calls and email billing inquiries
- Process premium payments, NSF letters, returns, and transactions
- Correspond with stakeholders and internal departments
- Provide renewal quotes and prepare policyholder correspondence
- Analyze billing reports and resolve errors
Requirements:
- Bilingual English and French communication skills
- Two years' individual life insurance or related experience
- Post-secondary Business Administration certificate or related education
- Critical thinking and proactive problem-solving skills
- Associate Customer Service designation is an asset
Bring bilingual communication, billing knowledge, and careful account administration to CLIC's collaborative Billing Service Centre team.
Bilingual Billing Administrator in Burlington employer: Co-operators
Co-operators is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the construction industry. With a strong focus on employee growth and development, you will have access to mentorship opportunities and resources to enhance your skills while working on impactful projects across Canada. The company's commitment to community engagement and sustainability further enriches the work experience, ensuring that your contributions make a meaningful difference.
