Serve CLIC clients bilingually in English and French as a Billing Fulfillment Administrator within a hybrid Billing Service Centre. Manage billing inquiries and premium transactions.
This temporary, full-time 12-month position supports CLIC within a leading Canadian financial services co-operative. You will process premium payments, returns, NSF letters, and related billing transactions while maintaining professional client service. The work model includes two days in the office.
Key Responsibilities:
- Manage incoming phone calls and email inquiries professionally
- Process premium payments, NSF letters, and premium returns
- Correspond with stakeholders about billing and premium transactions
- Prepare renewal quotes and policyholder correspondence
- Analyze billing reports and resolve errors
Requirements:
- Two years of individual life insurance or related experience
- Experience in accounting, finance, payroll, or banking accepted
- Post-secondary certificate in business administration or related field
- English and French bilingualism required
- Associate Customer Service designation considered an asset
Apply billing knowledge, critical thinking, and bilingual communication to support timely client transactions and inquiries for CLIC.
Bilingual Billing Services Administrator employer: Co-operators
Co-operators is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the construction industry. With a strong focus on employee growth and development, you will have access to mentorship opportunities and resources to enhance your skills while working on impactful projects across Canada. The company's commitment to community engagement and sustainability further enriches the work experience, ensuring that your contributions make a meaningful difference.
