Sr. People Solutions Business Partner in Oshawa

We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast-paced environment with well-developed critical thinking skills, a tech-focused and growth mindset. A passionate leader who cares about culture and supporting our game changers. This is an onsite position for our Oshawa, Ontario site.

Essential Responsibilities:

• Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy.
• Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation.
• Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders; may manage escalated concerns or highly-sensitive issues raised by the team.
• Responsible for guiding the team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization’s overall strategies.
• Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams.
• Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings.
• Conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region.
• Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed.
• Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues.
• Communicate and reinforce the Company’s values, philosophies, and Leadership Behaviors to assist in the development of a high-performing organization.

Candidate Profile:

• This is an on-site role at our Oshawa, Ontario office and ability to work on site is a requirement.
• 5+ years of HR experience is a requirement.
• Prior experience working with the Ministry of Labor, Human Rights Tribunal of Ontario is a requirement.
• University Degree Preferred; HR certification would be considered an asset.
• Experience with Workday preferred.
• Experience supporting HR operations within a large-scale contact center, customer service, BPO, or similarly fast-paced operational environment preferred.
• Well versed with Canadian employment laws and ESA.
• Excellent communication skills, both written and verbal.
• Ability to effectively present information to internal and external associates.
• Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role.
• Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.
• Demonstrated ability to take initiative and ownership with focus on continuous improvement.
• Excellent attention to detail.
• Demonstrated ability to comprehend, analyze, and interpret data.
• Experience using HR analytics, automation, generative AI, or other technology-enabled solutions to improve HR processes and business outcomes.

The base salary range for this position is $90,000 - $100,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays, and paid learning days.

The deadline to apply for this position is October 18, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.