Enhance product quality at our organization as a Quality Specialist. You'll leverage technical skills and communication to address customer complaints and drive improvements across processes.
This role requires a Bachelor's degree in engineering or a related field, plus a minimum of two years in quality assurance. You will inspect products, manage RMAs, and facilitate corrective actions, ensuring customer needs are always met. A continuous improvement mindset and expertise in communication are essential for success in this fast-paced environment.
Key Responsibilities:
- Inspect and monitor product quality consistently
- Manage RMAs from initiation to closure
- Organize internal containment and corrective actions
- Communicate effectively with customers on quality concerns
- Support inspections and reworks for RMAs
Requirements:
- Bachelor's degree or equivalent experience
- At least two years of quality assurance experience
- Proficiency in inspection tools and Microsoft Office
- Flexible to work extra hours when needed
- Bilingual in French and English
Utilize your quality assurance expertise to elevate customer satisfaction and product excellence effectively.
Quality Specialist for Customer Advocacy in Châteauguay employer: CMP Advanced Mechanical Solutions Ltd.
En tant qu'employeur, notre entreprise se distingue par sa culture de collaboration et d'innovation, offrant un environnement de travail dynamique où chaque employé peut contribuer à la réussite des portefeuilles produits de nos clients. Nous valorisons le développement professionnel avec des opportunités de formation continue et un soutien constant de nos équipes d'ingénierie, tout en favorisant un équilibre entre vie professionnelle et personnelle. Rejoindre notre équipe, c'est faire partie d'une organisation qui place le succès client au cœur de ses priorités, dans un cadre stimulant et enrichissant.
Contact Details:
CMP Advanced Mechanical Solutions Ltd. Recruitment Team
