Commercial Mortgage Administrator, Mortgage Operations in Vancouver

Administrator, Commercial Mortgage Operations

Vancouver, BC • Salary Range: $50,000 - $70,000/yr

CMLS Financial, a leading commercial lender in Canada, is dedicated to expanding its award-winning Operations team. This role offers an entry point into the financial services industry and provides flexibility to match unique skills and strengths to evolving team needs.

About The Role

As a Commercial Mortgage Operations Administrator, you will manage the full life cycle of a mortgage portfolio, overseeing end‑to‑end commercial servicing post‑funding administration. Your responsibilities include:

• Work closely with borrowers and other external clients to secure requisite documentation for compliance against loan agreements, collecting, verifying, and tracking financial and property data, property tax payments, insurance renewals, and loan security documents.
• Facilitate the funding of mortgages originated through third‑party clients and aid in the administration of construction advances.
• Accurately record post‑funding transactions in the commercial loans management system, ensuring security and borrower details, payment terms, holdbacks, undertakings, and other relevant information are properly documented and cross‑referenced with source materials.
• Manage and execute follow‑up tasks associated with the mortgage life‑cycle process.
• Calculate interest adjustments, prepayment penalties, monthly tax components or interest accruals.
• Oversee monthly remittances, reconcile trust accounts, and manage both automated and manual reporting for internal and external clients.

Your Duties Will Also Entail

• Ensuring correspondence to borrowers and lenders adheres to company policies.
• Accurate processing of post‑closing lending cycle transactions according to team function requirements.
• Developing proficiency in other team functions to serve as a function floater, such as Borrower Relations, Collections & Investor Relations, and Collateral Management.
• Implementing controls to safeguard the mortgage loan system’s integrity and information accuracy.
• Conducting peer checks within the team.
• Attending team and department trainings and meetings, providing recommendations for enhanced practices.
• Effective document management, including physical and electronic file organization related to client files and databases.
• Managing client and customer relations, both internal and external, to facilitate information requests.
• Responding to routine data collection requests, inputting data into spreadsheets, standard reports, and internal systems.

This Role Is For You If You Are

• Results‑driven with strong organizational skills and meticulous attention to detail.
• Proficient in analytical and numerical skills.
• Intermediate to advanced Microsoft Office user.
• Demonstrates professionalism, judgment, and integrity.
• Passion for real estate lending business.
• Self‑motivated, process‑oriented, and possesses strong administration and operation skills.
• Ownership and accountability for work, ability to meet tight deadlines, and handle sensitive or confidential information with discretion.
• Excellent written and verbal communication skills.
• Undergraduate degree or nearing completion in Real Estate, Business Administration, Math, Accounting, Insurance, or Economics.
• Experience in the banking, credit union, or financial services industry is an asset.

Benefits And Perks

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top‑Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Company social events and sport teams
• Hybrid work arrangements and telecommuting opportunities

Equal Opportunity Employer

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally‑protected factors. Disability‑related accommodations are available on request for candidates taking part in all aspects of the selection process.

About CMLS Financial

Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. With over 50 years of experience, 30,000 clients, $45 billion in assets under administration, and offices coast to coast, we are trusted by some of Canada’s most prominent banks, investment managers, insurance companies and pension funds.