At a Glance
- Tasks: Drive sales and build relationships with high-value clients across Canada.
- Company: Join a dynamic team focused on client management and business development.
- Benefits: Enjoy a competitive pension plan, health insurance, and 25 vacation days plus your birthday off.
- Other info: Work in a collaborative environment with opportunities for growth and learning.
- Why this job: Be a brand ambassador and make a real impact in client experiences.
- Qualifications: Bilingual in English and French with a degree in Business, Finance, or Economics.
The predicted salary is between 62100 - 75900 $ per year.
- The Client Management Team is responsible for business development and relationship management for high- and premium-value clients across Canada.
A separate team within Client Management focuses on onboarding premium clients and providing client service 24 hours a day, five days a week
- Provide proactive and timely support throughout client onboarding
- Identify sales opportunities where possible, including profiling new clients to identify high-value clients
- Provide excellent, high-calibre client service to ensure a positive client experience
- Ensure accurate client information is recorded in relevant internal systems in a timely manner
- Proactively identify and cross-sell additional products and services to existing clients
- Proactively identify opportunities to improve the client experience
- Proactively respond to and manage inbound client queries professionally and efficiently
- Resolve client queries effectively, focusing on getting it right the first time
- Escalate client issues promptly to the appropriate level to ensure consistently high client service
- Act as a brand ambassador in all client interactions
- Understand customer needs and requirements
Benefits
- Pension: 9% = 5% company contribution and 4% self-contribution -CMC Markets will match up to 7%
- Income Protection
- Life Assurance: 4 x salary
- Health Insurance provided through Vitality
- Holiday: 25 days - per calendar year + additional day off for your birthday
- Breakfast provided for office days
- Discretionary Bonus
Requirements
- Expert knowledge of the platform and products
- Knowledge of Microsoft Office Suite, particularly Power Point, and basic knowledge of Excel
- Ability to work effectively as part of a team
- Intermediate knowledge of or experience with financial markets; knowledge of CFDs is preferable but not essential
- An undergraduate degree in a relevant discipline, such as Business, Finance or Economics
- Operates with integrity and a highly client-centric mindset, with the ability to build and enhance strong, meaningful client relationships
- Negotiation skills
- Bilingual in English and French
- Understands regulatory authority requirements to ensure departmental processes and procedures are compliant
- Demonstrates passion and enthusiasm for our products and services
- Excellent verbal and written communication skills
- #J-18808-Ljbffr
Sales Executive in Toronto employer: CMC Markets
As a Sales Executive at our vibrant Canadian office, you'll thrive in a dynamic work culture that prioritizes client relationships and professional growth. We offer competitive benefits including a generous pension plan, health insurance, and 25 days of holiday, plus a unique opportunity to enjoy breakfast at the office. Join us to be part of a supportive team that values integrity and excellence, ensuring you have the tools and opportunities to succeed in your career.
We think you need these skills to ace Sales Executive in Toronto
Client Relationship Management
Sales Opportunity Identification
Client Onboarding
High-Calibre Client Service
Accurate Data Entry
Cross-Selling
Client Query Management
