Become a Client Service Representative at CMB and thrive in a collaborative environment focused on client success. Engage in client inquiries, correspondence, and support through structured development from day one.
CMB is seeking a motivated Client Service Representative to enhance the customer experience. This professional role is pivotal in handling client requests and inquiries, ensuring timely responses, and accurately managing correspondence. You will play a critical role in updating records and coordinating requests to maintain efficiency and service excellence within the team.
Key Responsibilities:
- Respond proactively to client emails and phone inquiries
- Prepare various client documentation and correspondence
- Update policy information in the system accurately
- Organize and maintain computer and paper files
- Ensure timely processing of incoming and outgoing mail
Requirements:
- Relevant experience in client service or office administration
- Strong organizational skills and attention to detail
- Familiarity with company policies and procedures
- Ability to communicate effectively with clients
- Team-oriented mindset with a focus on collaboration
Elevate your career by joining CMB as a Client Service Representative, where your contributions matter.
Client Service Representative at CMB in Calgary employer: CMB Insurance Brokers
CMB is an award-winning employer that prioritizes a values-driven culture, fostering collaboration and personal growth in a supportive environment. With competitive compensation structures, comprehensive health benefits from day one, and structured development programs, employees are empowered to thrive and advance their careers in a stable and essential industry. The modern work environment, along with mentorship and education support, makes CMB an excellent choice for professionals seeking meaningful and rewarding employment.