Agent Import Maritime/Ocean Import Agent in Montréal

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.

At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

YOUR ROLE: Assist with processing, or processes Inbound or Outbound shipments. Responsible for documentation and preparation of documents, or document receipt; timely clearance of shipments or traffic coordination to correctly process shipments. Model and act in accordance with our guiding principles and core values.

WHAT YOU WILL BE DOING:

• Receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor.
• Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
• Assist in workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases.
• Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature.
• Identify and complete transaction tasks that require special handling or expediting to produce compliant processing.
• Review all entries, invoices and client packages prior to distribution.
• Investigate reason and advise supervisor of any problems or irregularities.
• Continue to actively expand understanding of the process through self-study, as well as courses and seminars presented by approved sources.
• Continue to improve understanding and knowledge of the established system, in both its basic and advanced features.
• Perform other duties as assigned.

WHAT WE ARE LOOKING FOR:

• Ability to read, analyze and interpret complex procedures or regulations and write correspondence and procedural documents.
• Ability to gather and analyze documents skillfully.
• Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.
• PC literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Accurate typing skills and/or data entry skills.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to speak effectively before groups of customers or employees and effectively present information one-on-one or in small group situations.
• Capable of coordinating communication across groups.
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
• Identifies and resolves problems in a timely manner, recommends solutions to common problems.
• Gives and welcomes feedback and contributes to building a common team spirit.
• Balances team and individual responsibilities and exhibits objectivity and openness to others’ views.
• Follows policies and procedures and ability to apply laws, rules and regulations in areas of assignment.
• Must be able to read, write and speak English fluently.
• Diploma in professional studies.
• Minimum 5 years of related experience.

At CEVA, we are committed to creating a safe and healthy work environment. We offer:

• A Competitive Compensation Package
• Comprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.