At a Glance
- Tasks: Drive strategic projects and improve customer journeys in financial services.
- Company: Join Clutch, Canada's largest online used car retailer, transforming the automotive industry.
- Benefits: Competitive salary, stock options, comprehensive health benefits, and growth opportunities.
- Other info: Dynamic environment with freedom to innovate and ownership over meaningful projects.
- Why this job: Be part of a tech-driven company making a real impact in the automotive space.
- Qualifications: 4+ years in strategy, operations, or fintech with strong analytical skills.
The predicted salary is between 120000 - 170000 $ per year.
About Clutch
We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.
About The Role
We’re looking for a smart, resourceful, and analytically strong individual to join our Financial Services team as Strategy & Operations Manager (Financial Services). This role is an opportunity to help build and scale a growing business within Clutch, working across Product, Engineering, Data, Marketing, Sales, and our external lending partners.
What You’ll Do
- Drive Strategic Projects: Lead strategic initiatives across Financial Services, from identifying opportunities through analysis, execution, and measurement. Help identify and execute opportunities to grow our financing and insurance business and expand the number of customers we can serve. Build business cases, analyses, reports, and recommendations independently to drive decision-making.
- Work Cross-Functionally to Build: Partner closely with Product, Engineering, Data, Marketing, and Sales to improve our product offering and customer journey. Translate business problems into actionable solutions, whether that means digging into data, building a mockup, or helping define a new product or process. Move quickly from identifying a problem to testing and implementing solutions.
- Support Financial Services Strategy: Analyze customer, funnel, and financial performance to identify opportunities and inform strategy. Bring a Financial Services lens to product and business decisions across Clutch. Build and manage relationships with major Canadian lenders and other external partners.
- Self-Learning & Experimentation: Take initiative to learn new tools and technologies with minimal handholding. Use AI and modern tools to analyze problems, build faster, and improve how the team operates. Thrive in an environment where many of the problems you’ll tackle don't come with an existing playbook.
What We’re Looking For
4+ years of experience in management consulting, strategy & operations, product, fintech, financial services, or a high-performing startup environment. Strong analytical skills and comfort using data to solve complex business problems. Proven ability to independently own projects from problem definition through execution. Strong builder mentality. You’re comfortable rolling up your sleeves and creating the analysis, process, mockup, or solution yourself. Comfortable with ambiguity and able to move quickly across different types of problems. Strong cross-functional skills, particularly working with Product, Engineering, and Data teams. Excellent communication and stakeholder management skills. High-agency, curious, and resourceful. You take ownership and don’t wait to be told what to do.
Nice to Have:
Experience in consumer lending, banking, credit, or fintech. Management consulting experience within Financial Services. Experience working on financial products or partnering closely with Product teams.
Why You’ll Love It at Clutch:
Be part of a disruptive, tech-driven company transforming the automotive industry. Join a well-funded business with product-market fit and space to drive impact. Freedom to innovate and ownership over meaningful projects. Opportunities for growth and development in a rapidly scaling company. Competitive compensation and equity incentives. Health & dental benefits.
Employment Type: Existing, Permanent Full-Time
Compensation & Benefits:
Salary range: $120,000 - $170,000 annually plus stock options. Benefits: Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage; starting from day 1. Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions. Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.
Strategy & Operations, Financial Services in Toronto employer: Clutch
Clutch is an exceptional employer that prioritizes employee growth and a collaborative work culture, making it an ideal place for those looking to thrive in the automotive industry. With competitive compensation, health and dental benefits, and opportunities for skill development, employees are empowered to take ownership of their roles while contributing to a positive impact on communities across Canada. Located in Toronto, Clutch offers a dynamic environment where team members can embrace challenges and work alongside passionate colleagues dedicated to quality and efficiency.
