At a Glance
- Tasks: Lead onboarding for mid-market customers and ensure smooth transitions from contract to go-live.
- Company: Join Cloudbeds, a fast-growing company in the hospitality tech space.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Other info: Collaborate with diverse teams and thrive in a dynamic, innovative environment.
- Why this job: Make a significant impact by enhancing customer experiences and driving success.
- Qualifications: Experience in onboarding, leadership skills, and a passion for customer satisfaction.
The predicted salary is between 49500 - 60500 $ per year.
Cloudbeds is seeking a Global Director, Mid-Market Onboarding to lead the onboarding function for our fastest-growing segment.
You will guide mid-market customers from contract to go-live and beyond, building scalable frameworks and a culture of continuous improvement.
You will manage a distributed team, own deployment velocity and customer satisfaction, and partner across Sales, Product, Support, and Account Management.
Global Director, Mid-Market Onboarding (Remote) in Ottawa employer: Cloudbeds
At Cloudbeds, we pride ourselves on being a remote-first employer that fosters a culture of innovation and inclusivity. Our team of over 650 global professionals collaborates to transform the hospitality industry, offering exceptional benefits like monthly wellness Fridays, fully paid parental leave, and extensive professional development opportunities. Join us in a dynamic environment where your contributions directly impact our mission to empower hoteliers worldwide.
