We are seeking an experienced
Senior Business Analyst
to support the replacement and modernization of its Retail Loan Origination System (rLOS). This is a hands-on individual contributor role focused on requirements elicitation, lending process analysis, functional decomposition, and Agile delivery. Key Responsibilities
Lead stakeholder interviews, workshops, and requirements discovery sessions. Document business and functional requirements, business rules, process flows, user stories, and acceptance criteria. Analyze current-state and future-state retail lending processes, including application intake, underwriting, adjudication, documentation, and funding. Break down complex business capabilities into epics, features, user stories, and testable acceptance criteria. Manage requirements traceability, dependencies, gaps, risks, and change impacts. Support backlog refinement, sprint planning, and prioritization using Azure DevOps. Collaborate with business, technology, QA, product owners, and vendors on solution requirements and integrations. Support SIT, UAT, defect triage, business validation, and implementation readiness. Required Qualifications
8+ years of hands-on Business Analysis experience
in complex technology or system replacement initiatives. 3+ years of banking, financial services, credit union, or lending experience. Strong expertise in requirements elicitation, process mapping, functional decomposition, and business rules. Proven experience developing high-quality user stories and acceptance criteria, with
5+ years preferred as a core requirement . Experience with Agile delivery, backlog management, Azure DevOps, requirements traceability, and change management. Experience supporting UAT, test scenarios, defect resolution, and implementation. Excellent stakeholder facilitation, analytical, documentation, and communication skills. Preferred Qualifications
Experience with Retail Loan Origination Systems or banking platform replacement programs. Knowledge of personal loans, lines of credit, mortgages, underwriting, and credit adjudication. Familiarity with APIs, data mapping, system integrations, and third-party vendor solutions. CBAP, CCBA, PMI-PBA, or Agile certifications. Candidates based in Vancouver or the Lower Mainland who can work in a hybrid model are preferred.
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