Turn user interviews and contextual inquiries into product insights at Closer. Lead research that helps improve software used by lawyers, clerks, and clients.
This experienced UX Researcher will plan and execute research initiatives while reporting to the Head of UX Research. You will observe users, ask thoughtful questions, and uncover behaviours and pain points. Your findings will support product, design, engineering, and marketing decisions.
Key Responsibilities:
- Conduct interviews and contextual research with product users
- Facilitate usability studies and internal research meetings
- Identify, articulate, and prioritize usability issues
- Communicate analysis, recommendations, and potential design solutions
- Critique wireframes and prototypes using user insights
Requirements:
- Bachelor or Master of Science in a related discipline
- Experience using common research and usability methodologies
- Proficiency with remote testing, card sorting, and A/B testing
- Ability to use data to inform designs and decisions
- Strong collaboration skills and user problem-solving focus
Bring curiosity, research expertise, and clear communication to shape Closer's product experience through meaningful user evidence.
Product UX Researcher Interviews in Ottawa employer: Closer Conveyancing
At LawLabs, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our remote-first approach allows for flexibility while collaborating with a passionate team dedicated to transforming the real estate closing experience in Canada. With ample opportunities for professional growth and a supportive environment that encourages innovation, joining us as a Business Development Representative means becoming part of a mission-driven team where your contributions truly matter.
