Clipboard Health LLC is hiring a fully remote Worker Operations Team Lead to coach and develop a 200+ member operations team serving 400,000+ active professionals. You will drive coaching, performance improvements, and high-quality customer support while hands-on resolving issues.
Expertise in QA, metrics, and coaching logs, with experience using Zendesk, Metabase, and Amazon Connect, will be essential to lift the team and customer experience at scale.
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Remote Customer Support Team Lead - Coaching & Ops employer: Clipboard Health LLC
Clipboard Health LLC is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. As an Applied AI Strategy & Ops Lead, you'll have the opportunity to drive impactful AI initiatives while working in a supportive environment that prioritizes employee growth and development. Located in a vibrant tech hub, we offer competitive benefits and a chance to be at the forefront of transforming operations through cutting-edge technology.
