Clipboard Health LLC is hiring a fully remote Worker Operations Team Lead to coach and develop a 200+ member operations team serving 400,000+ active professionals. You will drive coaching, performance improvements, and high-quality customer support while hands-on resolving issues.
Expertise in QA, metrics, and coaching logs, with experience using Zendesk, Metabase, and Amazon Connect, will be essential to lift the team and customer experience at scale.
Remote Customer Support Team Lead - Coaching & Ops in Ottawa employer: Clipboard Health LLC
Clipboard Health LLC is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. As an Applied AI Strategy & Ops Lead, you'll have the opportunity to drive impactful AI initiatives while working in a supportive environment that prioritizes employee growth and development. Located in a vibrant tech hub, we offer competitive benefits and a chance to be at the forefront of transforming operations through cutting-edge technology.
