Senior Product Designer in Burnaby

We are seeking a Senior Product Designer to join our growing Product Design team. Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients.

If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team. Our Platform team is working hard to build the critical foundational systems and features that enable all of Clio to deliver value to our customers. We are in the process of seamlessly integrating our products so that users and their data flow through our system without friction. This role will be part of the platform team that is responsible for unifying core experiences across all of our product surfaces.

• Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes.
• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them.
• Be able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver.
• Coordinate and collaborate with multiple stakeholder teams to unify different experiences in separate products into a single cohesive one.
• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions.
• Coach and mentor fellow designers on a range of design practices.
• Provide thoughtful feedback in team critiques.
• Break down complex concepts into smaller, more manageable pieces.
• Write research plans and conduct user research interviews, usability testing, and analysis.
• Leverage product data and metrics to drive design decisions and measure product success.

Benefits include specialized learning and development programs and access to an in-house performance coach, equitable compensation for your contributions, access to pay transparency on all of our global roles, company equity for applicable employees, RRSP-matching in Canada, 401k in the US, and pension plans in Ireland, a hybrid model, flexible paid time off, parental leave options, a $500 contribution to your child’s RESP, various health, dental, and vision benefits, virtual and in-person wellness programs, paid time for volunteering through our Clio Gives program, and a $2000 annual counseling benefit for CAD Clions.

Qualifications include expertise in modern design and prototyping tools, experience as an interactive designer with product experience, 5+ years experience in Product Design, UX Design, or related discipline, a design degree or relevant experience with platform and/or application design, excellent communication and engaging storytelling skills, a strong understanding of web technologies, deep understanding of good user experience, IA, and visual design, humility plus strong opinions that are loosely held, and a track record of successfully shipping products, solving customer problems and moving company metrics, and delivering incremental value with velocity.