Help Saskatchewan households access energy efficiency programs as a Support Specialist II with CLEAResult's Energy Assistance Program. This hybrid Regina role requires office attendance one or two days weekly.
You will provide professional, empathetic customer service and administrative support to income-qualified participants. Your responsibilities span eligibility verification, customer follow-ups, contractor coordination, data accuracy, and internal reporting. Clear explanations and dependable organization help seniors, newcomers, Indigenous communities, and low-income households navigate program access.
Key Responsibilities:
- Assist participants through calls, emails, and follow-ups
- Explain program information clearly to diverse audiences
- Coordinate appointments with contractors and internal teams
- Verify applications, eligibility, and customer information
- Update records and complete required documentation
Requirements:
- One to three years of customer service experience
- Experience managing high-volume phone-based customer interactions
- Strong written and verbal communication abilities
- Ability to learn new systems quickly
- Experience supporting vulnerable populations and showing empathy
Bring empathy, communication, and documentation accuracy to customer support for CLEAResult's Saskatchewan energy efficiency programs.
Energy Assistance Program Support Specialist in Regina employer: CLEAResult
At CLEAResult, we pride ourselves on fostering a people-first culture that prioritizes trust, accountability, and transparency. As a Growth Director in the vibrant energy sector, you'll enjoy comprehensive benefits including medical, dental, and vision insurance, along with opportunities for professional development and community engagement through paid volunteer time. Our commitment to employee growth and recognition ensures that every team member has the chance to thrive in a supportive and innovative environment.
