Support CLEAResult's Energy Assistance Program with application review, eligibility verification, and customer coordination in hybrid Regina work.
This Support Specialist II position provides administrative and customer service support to income-qualified Saskatchewan participants. You will help diverse audiences understand energy efficiency programs and receive accurate assistance. The work includes coordinating contractors, updating systems, and supporting required reporting and documentation.
Key Responsibilities:
- Review applications and confirm customer eligibility
- Coordinate appointments with contractors and internal teams
- Handle customer calls, emails, and follow-ups
- Maintain accurate records in internal systems
- Assist with reporting and required documentation
Requirements:
- One to three years of customer service experience
- Strong documentation accuracy and attention to detail
- Ability to learn new systems quickly
- Strong multitasking across calls, emails, and administration
- Energy efficiency or utility experience is an asset
Bring administrative coordination, eligibility review, and customer service skills to CLEAResult's Saskatchewan energy assistance programs.
Energy Assistance Program Coordinator in Hamilton employer: CLEAResult
At CLEAResult, we pride ourselves on fostering a people-first culture that prioritizes trust, accountability, and transparency. As a Growth Director in the vibrant energy sector, you'll enjoy comprehensive benefits including medical, dental, and vision insurance, along with opportunities for professional development and community engagement through paid volunteer time. Our commitment to employee growth and recognition ensures that every team member has the chance to thrive in a supportive and innovative environment.
