Assistant Director, Facilities Management in Victoria

The City of Victoria is looking for an Assistant Director of Facilities Management who can lead in a complex environment while helping the Facilities team prepare for the future, advancing our approaches to asset management and program delivery. The successful candidate is an experienced, strategic and practical leader who will balance the immediate demands of operating a large and varied civic portfolio with disciplined planning.

If you are a collaborative leader with project management and/or construction management experience who values people, public service and responsible stewardship—and you are motivated by the opportunity to care for some of Victoria’s most important public buildings, we encourage you to consider this role.

WORK FROM HOME

The successful candidate may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.

Position Summary

The Assistant Director (AD) of Facilities Management provides strong leadership and technical oversight for the City’s facilities management function. This role requires extensive leadership experience and exemplary problem-solving and communication skills to develop and implement effective solutions through a highly cooperative and collaborative approach. The AD is responsible for building relationships, supporting teamwork, and fostering a culture of engagement with internal and external stakeholders.

Major Accountabilities

• Accountable for the effective delivery of custodial services, security and access management, building maintenance, asset management, capital projects and office space utilization management.
• Responsible for ensuring facilities are safe, reliable, functional, and responsive to organizational and community needs.
• Collaborate with internal and external partners to identify service requirements and develop effective solutions.
• Manage service planning, operational performance, and continuous improvement initiatives.
• Lead the planning and execution of facilities construction and renewal projects, including procurement, and contract negotiation and management.
• Balance short-term operational requirements with long-term infrastructure investment priorities.
• Manage projects for both minor and major facility initiatives.
• Identify and manage risks associated with facilities, infrastructure, and service delivery.
• Ensure facilities meet safety, security, sustainability, energy management and accessibility requirements.
• Take a proactive approach to mitigating operational and infrastructure risks.
• Manage significant operating and capital budgets.
• Allocate resources to support efficient and effective service delivery.
• Evaluate investment priorities and funding requirements.
• Ensure financial stewardship and responsible use of public resources.
• Establish clear objectives, priorities, expectations, and timelines.
• Lead a large team, of both union and non-unionized employees.
• Coach and support employees to achieve high-quality service outcomes.
• Foster a collaborative, accountable, and high-performing team culture.
• Working in partnership with People and Culture, responsible for labour relations activities, including grievance hearings, workplace investigations, performance management.

Strategic Planning & Organizational Effectiveness

• Develop and implement workplans that align with asset management plans and organizational goals.
• Create and refine policies, procedures, and operational processes to support service delivery.
• Integrate technical expertise, business planning, and organizational objectives into decision-making.
• Support service continuity, operational readiness, and risk-informed planning.
• Collaborate with the Strategic Real Estate division on strategic planning for major facilities renewals/replacements.

Partner Relations & Community Engagement

• Build productive relationships with internal departments, community partners, agencies, businesses, and government organizations.
• Represent the department and the City in a professional and collaborative manner.
• Respond to partner needs and facilitate effective communication.
• Support citizen and client-focused service delivery.

The Assistant Director may perform other related activities as required.

Qualifications:

• Ten years of progressively responsible management experience in facilities, construction, project management, and asset management within a public-facing environment.
• Diploma in a discipline related to facilities management (such as, construction management, building science, architectural technology, engineering technology).
• Project Management Professional (PMP) certification.
• Asset Management Planning Certification (such as, Professional Certificate in Asset Management Planning).
• Current and valid Class 5 driver’s license.
• Required to obtain vulnerable sector criminal record clearance.
• An equivalent combination of education and experience may be considered.

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.