Commercial account management meets service operations in this field-based role, coordinating client relationships, vendors, quality control, and issue resolution.
City Wide Facility Solutions seeks an Account Representative or Account Manager to manage and grow commercial client accounts. You will serve as the trusted contact between clients, independent service providers, and internal teams. The work covers janitorial, maintenance, landscaping, handyman, and specialty services.
Key Responsibilities:
- Manage assigned commercial accounts as primary client contact
- Coordinate vendors, schedules, scopes, and service quality
- Conduct inspections against contract standards
- Resolve concerns and track client feedback
- Support renewals, scope changes, and retention
Requirements:
- Two-plus years of outside business-to-business account management experience
- Two-plus years in a client retention role
- Strong organization, communication, and follow-through skills
- Microsoft Office and customer relationship management database proficiency
- British Columbia driver's licence and vehicle
Apply account management, vendor coordination, and service oversight skills while strengthening commercial client relationships for City Wide Facility Solutions.
Commercial Account Manager Facility Services in Burnaby employer: City Wide Facility Solutions
City Wide Facility Solutions is an exceptional employer that prioritizes employee growth and development, offering a collaborative work culture where innovation thrives. Located in a vibrant community, we provide competitive benefits and opportunities for advancement, ensuring our team members feel valued and empowered to drive meaningful change in facilities management.
Contact Details:
City Wide Facility Solutions Recruitment Team
