Social Worker, Housing in Windsor

Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence and community impact.

Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor offers a lifestyle as fulfilling as the work we do.

Job Posting Number: 2026-0375

Posting Type: Internal & External

Posting Period: Wednesday, October 21, 2026, at 8:30 a.m. to Tuesday, October 27, 2026, at 4:30 p.m.

Department: Housing & Children’s Services

Union: C.U.P.E. Local 543

Position Status: Regular Full-Time & Temporary Full-Time

Number of Positions: 2 Regular Full-Time & up to 5 Temporary Full-Time

Rate of Pay: $43.41 - $51.04 per hour

Hours of Work per Week: 35.00 hours

Shift Work Required: Yes

Duties and Responsibilities:

• Providing short (up to 30 days) to long term (36+ months) on-site and in-home intensive case management support to individuals and families who may be vulnerable, at risk or experiencing homelessness;
• Creating and updating case plans on a regular basis;
• Providing crisis intervention and clinical counselling using various therapeutic modalities;
• Assessing bio-psychosocial needs and making referrals to appropriate community resources;
• Completing suicide, homicide and other risk assessments, and where appropriate, co-creating safety plans with clients;
• Completing applications to the Justice of the Peace for Form 2 - Order for Examination under s.16 of the Mental Health Act, where appropriate;
• Coordinating and facilitating interdisciplinary case conferences for high acute individuals with complex needs with internal and external sector stakeholders;
• Facilitating client, family, resident education and support groups, as needed;
• Scheduling and facilitating weekly conference calls with community agencies for emergency shelter diversion or other purposes;
• Participating in community tables / meetings, as assigned;
• Reviewing medical and other documentation to support case plans;
• Attending encampments and/or responding to outdoor homelessness, as directed;
• Providing on-site task supervision and facilitating training for social work students (BSW and MSW);
• Liaising, providing consultation and acting as a resource to management, internal and external staff and community agencies;
• Maintaining professional relations with clients, the public, elected officials, colleagues, internal and external agency staff;
• Maintaining and documenting all client interactions using a CRMS system and the Homeless Individuals and Families Information System (HIFIS);
• Composing professional correspondence, as required;
• Working in compliance with the Code of Ethics and Standards of Practice under the Ontario College of Social Workers and Social Service Workers;
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program;
• Will perform other related duties as required.

Qualifications:

• Must have a four (4) year, post-secondary school University Degree in Social Work or Ontario Ministry of Education equivalencies;
• Must have over one (1) year of work experience in Social Work, Social Service, Health, or Justice fields;
• Must be registered and maintain registration in good standing with the Ontario College of Social Workers and Social Service Workers;
• Must have the ability to travel to offsite locations in a timely and expedient manner;
• Must have experience in a computerized office environment utilizing the Microsoft Suite of Products;
• Training and use of the Homelessness Individuals and Families Information System (HIFIS) and CRMS Software is considered an asset;
• Must be a mature person who can demonstrate sensitivity to client needs;
• Must have exceptional interpersonal, communication and organizational skills;
• Should have knowledge of all applicable Acts and Regulations;
• Proven commitment to ongoing professional development will be considered an asset;
• Related community and volunteer experience is a definite asset.

Physical Demands:

Given that this job is a new position, a Physical Demands analysis will be completed with the incumbent after approximately six months of occupying the position.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note: We offer a smoke-free and scent-safe office environment.

Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.