Senior HR Consultant HRIS in Toronto

The People & Equity Division, in partnership with the Technical Services Division, has commenced a multi-year capital project to assess and implement recruitment technology that integrates with the existing SuccessFactors system to help manage high volume recruitment. This important initiative creates an exciting opportunity for a committed and motivated individual with strong Recruitment knowledge and a passion for technology and innovation to participate in a Divisional project team.

Reporting to the Manager, Human Resources Information Systems (HRIS), and working collaboratively with other operational and/or project leads, the Senior HR Consultant HRIS will be part of the High-Volume Recruitment Capital project dedicated to enhancing the City’s Recruiting module within the SuccessFactors system. This role requires a deep understanding of Recruiting and its integration points with the Employee Central and Onboarding modules.

What will you do?

• Represent the SuccessFactors Recruiting team by researching, testing, configuring, and implementing SuccessFactors functionality to support project initiatives related to managing high-volume screening, assessment, and interview scheduling.
• Lead the design, configuration and implementation of SuccessFactors functionality to meet business requirements, recommend, develop and implement system and business sustainment strategies, and support process improvements for optimal efficiency and alignment with business priorities.
• Lead the testing, blueprinting, and implementation of selected third-party vendor technology with SuccessFactors, ensuring a seamless integration between the systems.
• In collaboration with the SuccessFactors Recruiting and Onboarding sustainment team, lead the testing, configuration, implementation and establish a change management plan for system enhancements and change of functionality.
• Consult with key stakeholders to understand current and future business requirements to ensure these are central factors in the implementation and adoption of existing SuccessFactors system functionality.
• Lead the development of test strategies, creation of test data in non-production systems, and execute test scenarios using various methodologies and systems to ensure new functionality aligns with business requirements.
• Co-ordinate small to mid-size strategic initiatives and projects, including leading or co-leading task groups. Ensure established work plans are followed by liaising with the HR Manager and High-Volume Recruitment Project team members. Execute work packages to meet project objectives.
• Collaborate in a team environment and with all members of the HRIS unit, People & Equity colleagues, and business partners from Payroll, Pension & Employee Benefits division, technical teams from Technology Services division, as well as external consultants and processors from SAP to facilitate timely resolutions while providing advice, consultation and support to business partners and client divisions city-wide.
• Determine change impacts related to SuccessFactors and communicate with clients and stakeholders within the scope of duties as assigned.
• Develop and deliver presentations and/or training materials related to HR systems, business processes, and organizational initiatives, and prepare reports and other relevant documentation to support project and operational objectives.

What do you bring to the role?

• Considerable experience in the technical development of the SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including the development and support of custom integrations.
• Considerable experience leading or collaborating with cross functional teams to identify business needs, conduct business analysis, develop and execute test scripts, perform testing, and recommend technology solutions.
• Experience with end-to-end recruitment processes and activities in SuccessFactors; including performing system tasks such as Screening, Interview Scheduling and managing assessments.
• Post-secondary education in business administration, human resources management, business analysis, systems analysis, etc., or an equivalent combination of education and experience. Project Management and/or SuccessFactors Expert SFX certification or accreditation is an asset.
• Knowledge of configuration and/or administration of Role-based permissions for EC and RCMDemonstrated analytical skills in assessing business processes, identifying best practices and service improvements, and optimizing system functionality to support organizational HR needs.
• Strong research, analytical and problem-solving skills to investigate system and data issues and propose solutions in accordance with the City’s incident management processes, protocols, HR policies and guidelines.
• Excellent interpersonal and negotiation skills with the ability to establish positive working relationships, develop solutions, and interact and communicate effectively with varying stakeholder levels.
• Ability to exercise discretion, judgement and work independently or as a member of a team.
• Working knowledge of HR practices, procedures and employment related legislation.
• Ability to work outside regular hours to deliver time-sensitive projects such as deployment of biannual SuccessFactors releases.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.