Support municipal licensing through customer service and application processing in a hybrid, full-time temporary role with Monday-to-Friday hours.
Reporting to a Coordinator or Manager, the Customer Service Representative, Licensing and Bylaws supports Municipal Compliance. You will review licensing applications, explain applicable by-laws, maintain records, and address public inquiries. The assignment is full-time and temporary for up to one year.
Key Responsibilities:
- Accept, process, and issue municipal licenses
- Review applications, forms, signatures, approvals, and deficiencies
- Explain licensing categories, by-laws, and inspection requirements
- Respond to inquiries and refer technical matters appropriately
- Accept payments, issue receipts, and reconcile daily records
Requirements:
- One-year post-secondary certificate in office administration or equivalent
- Six months of related office and customer service experience
- Excellent customer service, administrative, and organizational skills
- Proficiency with word-processing, spreadsheets, and various software
- Knowledge of municipal by-laws is an asset
Apply your licensing administration, by-law knowledge, and customer service skills within Municipal Compliance on a hybrid schedule.
Municipal Licensing Customer Service Representative in London employer: City of London
The City of London is an exceptional employer that prioritizes employee growth and collaboration within a supportive work culture. As the Manager of Facilities Design & Construction, you will lead a dynamic team in a hybrid work environment, ensuring meaningful contributions to the community while enjoying competitive compensation and comprehensive benefits. With a commitment to professional development and a focus on safety and inclusivity, this role offers a rewarding opportunity to make a significant impact in the city's evolving infrastructure.
