Lead the Vacant Unit Tax Program with the City of Hamilton, ensuring efficient billing and customer service while maintaining compliance. This management role blends strategic oversight with hands-on operations.
Reporting to the Director of Revenue Services, the Manager oversees the Vacant Unit Tax Program and other revenue services. You will provide strategic leadership, develop policies, and enhance service delivery standards. Your role focuses on improving performance, ensuring legislative compliance, and fostering an equitable treatment approach for residents.
Key Responsibilities:
- Manage the Vacant Unit Tax administration and billing processes
- Ensure compliance with payment card industry standards
- Lead strategic planning with division management
- Maintain effective revenue collection and reconciliation practices
- Respond to escalated taxpayer inquiries and complaints
Requirements:
- University degree in Finance or related field
- Progressive management experience in revenue or customer service
- Strong analytical and strategic planning skills
- Proven leadership capabilities in complex organizational environments
- Familiarity with compliance laws and financial systems
Drive your passion for effective revenue management and customer service excellence with the City of Hamilton.
Manager of Vacant Unit Tax Programs in Hamilton employer: City Of Hamilton
Join a dynamic team dedicated to enhancing public health in Hamilton as a Project Manager for Continuous Improvement. Our organization fosters a collaborative work culture that prioritizes employee growth and innovation, offering opportunities for professional development and impactful contributions to community health initiatives. With a focus on teamwork and effective communication, we provide a supportive environment where your leadership skills can thrive while making a meaningful difference in public health services.
