Contribute your technical expertise as an Application Support Specialist for the City of Hamilton's Hexagon EAM platform. This role centers on configuration, customization, and operational fixes within a collaborative Agile setting.
As a key player on the Production Support Team, you will collaborate closely with IT and vendors to maintain optimal system performance. Your responsibilities include troubleshooting application issues, developing analytical reports, and supporting integrations with enterprise systems. This position offers the chance to leverage your strong technical skills while promoting inclusivity and community engagement.
Key Responsibilities:
- Configure Hexagon EAM components including flexes and workflows
- Troubleshoot application issues and resolve defects
- Develop and maintain operational and analytical reports
- Support integrations with enterprise systems like ERP and GIS
- Participate in Agile ceremonies and deliver technical work items
Requirements:
- Post-secondary education in Computer Science or related field
- Minimum five years of experience in enterprise application support
- Strong understanding of SQL and relational databases
- Experience with Agile/Scrum methodologies
- Excellent documentation and communication skills
Elevate your technical career while supporting the City of Hamilton's mission through effective application support.
Application Support Specialist for EAM in Hamilton employer: City Of Hamilton
Join a dynamic team dedicated to enhancing public health in Hamilton as a Project Manager for Continuous Improvement. Our organization fosters a collaborative work culture that prioritizes employee growth and innovation, offering opportunities for professional development and impactful contributions to community health initiatives. With a focus on teamwork and effective communication, we provide a supportive environment where your leadership skills can thrive while making a meaningful difference in public health services.