Customer service expertise meets library work at Edmonton Public Library's Woodcroft Branch in a permanent part-time Library Assistant position. Support customers with technology, resources, and programs.
As a Library Assistant, you will serve customers of all ages through reference assistance, readers' advisory, and community connections. The work includes helping new Canadians, supporting preschool storytime, assisting with eBooks, and answering questions using web-based resources. Varied day, evening, and weekend schedules apply.
Key Responsibilities:
- Provide friendly customer service to library users
- Assist customers with devices, eBooks, and applications
- Answer questions using print and electronic resources
- Present classes, events, and activities for all ages
- Visit schools, daycares, and community organizations
Requirements:
- Information Management, Library Technology, related diploma, or undergraduate degree
- At least one year's library or customer service experience
- Microsoft Office and web-based services experience
- Strong communication, interpersonal, and problem-solving skills
- Ability to work varied day, evening, and weekend schedules
Bring customer service, technology assistance, and community programming skills to Edmonton Public Library's Woodcroft Branch as a Library Assistant.
Library Assistant Customer Service in Edmonton employer: City Of Edmonton
Join the Edmonton Public Library as a Branch Manager at Woodcroft, where you will be part of a dynamic team dedicated to enhancing community engagement and promoting diversity. Our supportive work culture fosters professional growth, offering opportunities for leadership development and innovative program implementation. With a commitment to serving the community, you'll find meaningful and rewarding employment in a vibrant environment that values inclusivity and collaboration.
