Supervisor of Business Services in Barrie

The Transit and Parking Strategy Department strives to provide customer focused, efficient, reliable and affordable public transportation and parking services that link people, workplaces and the community and promotes economic development within the City of Barrie.

Under the general guidance and direction of the Manager of Transit Fleet, the Supervisor of Business Services is responsible for leading the Department's business services function, providing financial administration, corporate reporting, revenue management and controls, procurement and contract administration support, financial system expertise, and business analysis in support of departmental operations. The position works collaboratively with departmental leadership and corporate partners to support business planning, budgeting, financial reporting and informed decision-making, and provides direct supervision to the Transit Revenue Administrator. This position also provides leadership and direction to staff responsible for daily transit fare revenue handling, including cash fare counts, reconciliation, balancing procedures, deposits, and reporting. The position ensures strong internal controls, adherence to corporate policies and financial regulations, and continuous improvement of business processes to support efficient and accountable transit operations.

Corporate Culture

Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community. Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education

• Four (4) year University Degree in Accounting, Finance, Business or related discipline
• Five (5) years of experience performing duties related to the major responsibilities of this position, including demonstrated leadership/supervisory experience

Knowledge/Skill/Ability

• General knowledge of municipal structure, functions, procurement practices and accounting policies and procedures.
• Related transit/transportation legislation and regulations, including the Accessibility for Ontarians with Disabilities Act (AODA)
• Ministry of Transportation’s Provincial Gas Tax Program requirements
• Working knowledge of cash handling, budgetary and management best practices
• Management principles, labour relations principles and collective agreement administration, and contemporary management practices

Demonstrated Ability to:

• Interpret and analyze data, identify problems, challenges and opportunities and make recommendations
• Exercise discretion and judgment when handling confidential, sensitive, and/or controversial information
• Develop, promote and maintain effective relationships with internal and external stakeholders
• Multitask and prioritize conflicting priorities and work demands to meet deadlines within a fast-paced work environment
• Align Section services with departmental and corporate goals/objectives
• Conduct research, prepare reports, and deliver presentations
• Perform in a manner which is consistent with corporate goals, vision, mission, and values, championing the mission and values of the City

Basic skills include: Administrative; Customer Service; Negotiation; Presentation; Project Management; Public Engagement; Research

Intermediate skills include: Analytical; Attention to Detail; Leadership; Multitasking; Organizational; Prioritization; Problem Solving; Record-keeping; Report-writing; Supervisory; Time Management; Verbal Communication; Written Communication

Intermediate computer literacy using Microsoft Office Suite software (Access, Excel, Outlook, PowerPoint, Word).

Conditions of Employment

• Valid Ontario Class "G" Driver's Licence in good standing
• Satisfactory Criminal Record Check

Other Important Information

The City has a Hybrid Work Program Policy in place that may allow a hybrid work arrangement of one (1) remote day per week for employees who meet eligibility requirements.

Hours

The normal hours of work are 35 hours per week; however, some non-standard hours may apply.

Wage

This is a permanent full-time non-union position with a yearly salary range of $90,634.70 to $121,449.59.

What We Offer

This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program.

Why Barrie?

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us. Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community.