Support Citi applications in a hybrid Senior Applications Support Analyst position based in Mississauga, Ontario, using Unix, SQL, and production monitoring tools.
This seasoned professional role provides technical and business support for users of Citi applications. You will maintain production systems, resolve application issues, and improve stability, efficiency, and effectiveness. The position requires analytical judgment, communication skills, and application support experience.
Key Responsibilities:
- Monitor applications through start-of-day checks and regional handovers
- Perform same-day risk reconciliations and assess production issues
- Maintain technical support documentation and operating procedures
- Coordinate releases from development through production deployment
- Escalate risks, vulnerabilities, and issues to appropriate stakeholders
Requirements:
- Five to eight years of application support experience
- Experience installing, configuring, or supporting business applications
- Knowledge of Unix, SQL, Autosys, Java, and monitoring tools
- Bachelor's or university degree, or equivalent experience
- Analytical, organizational, and clear communication skills
Apply your application support, production monitoring, and risk assessment expertise to help maintain reliable Citi technology services.
Senior Applications Support Analyst in Mississauga employer: Citigroup Inc.
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Lead Automation Developer role in a high-velocity Agile environment. Employees benefit from extensive professional growth opportunities, cutting-edge technology integration, and a commitment to innovation, all while collaborating with talented teams to drive impactful solutions. Located in a vibrant city, Citi offers a supportive atmosphere that values diversity and encourages continuous learning, making it an ideal place for those seeking meaningful and rewarding careers.
