At a Glance
- Tasks: Maintain critical live systems and troubleshoot issues in a dynamic environment.
- Company: Join Citi, a leading global bank with a focus on innovation.
- Benefits: Gain hands-on experience, networking opportunities, and professional development.
- Other info: Hybrid work model with a focus on collaboration and growth.
- Why this job: Make an impact by supporting vital systems and enhancing your tech skills.
- Qualifications: Must be graduating between December 2027 and May 2028 with a tech-related degree.
The predicted salary is between 72000 - 88000 $ per year.
Production Support Technology Analysts in Mississauga use problem solving and technical skills to maintain critical live systems. This full time hybrid program begins in May. Citi’s Summer Technology Analyst Program develops university talent through education, on-the-desk training, speaker sessions, and networking. Analysts monitor production environments, troubleshoot issues, coordinate with technology partners, and build business knowledge alongside technical expertise. Teams may support Services, Markets, Banking, Functions, or Data.
Key Responsibilities:
- Manage incident and problem lifecycles for production systems
- Improve monitoring and alerting with ITRS Geneos and Grafana
- Develop applications and scripts that automate processes
- Monitor end-to-end application environments in real time
- Coordinate with developers and business teams
Requirements:
- Graduate between December 2027 and May 2028
- Pursue a bachelor’s degree in a technology-related discipline
- Pass technical interviews with basic algorithmic programming exercises
- Communicate effectively and collaborate across cultures and time zones
- Demonstrate adaptability, attention to detail, and problem solving
- Build production support expertise through monitoring, automation, Linux, databases, Python, and cloud technologies at Citi.
Production Support Technology Analyst in Mississauga employer: Citigroup Inc.
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Lead Automation Developer role in a high-velocity Agile environment. Employees benefit from extensive professional growth opportunities, cutting-edge technology integration, and a commitment to innovation, all while collaborating with talented teams to drive impactful solutions. Located in a vibrant city, Citi offers a supportive atmosphere that values diversity and encourages continuous learning, making it an ideal place for those seeking meaningful and rewarding careers.
