At a Glance
- Tasks: Support and enhance application performance while collaborating with tech partners.
- Company: Join Citi, a leading global bank with a focus on innovation.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Dynamic work environment with a focus on collaboration and problem-solving.
- Why this job: Make a real impact by improving application stability and user experience.
- Qualifications: 2-5 years in production support and knowledge of database technologies.
The predicted salary is between 72000 - 88000 $ per year.
Advance your career in technology as an Applications Support Analyst at Citi, focusing on providing robust support for diverse application environments.
This full-time role encompasses proactive problem-solving and collaboration.
As an Applications Support Analyst, you'll employ your understanding of industry standards and analytical tools to monitor and enhance application performance.
With 2-5 years of experience, you’ll participate in disaster recovery testing and address stakeholder queries while acting as a crucial communication bridge between teams.
Your insights will lead to improved stability and effectiveness in application support efforts.
Key
Responsibilities
- Provide user support for Citi applications
- Collaborate with technology partners for long-term solutions
- Conduct risk analysis on applications and resolve issues
- Manage post-release checks and documentation
- Contribute to application testing and deployment processes
Requirements
- 2-5 years experience in production support
- Strong knowledge of database technologies
- Familiarity with ITSM tools and support processes
- Expertise in monitoring tools like Dynatrace
- Basic scripting knowledge in Python or similar
Capitalize on your technical know-how to support Citi’s application stability and performance. #J-18808-Ljbffr
Applications Support Analyst in Mississauga employer: Citigroup Inc.
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Lead Automation Developer role in a high-velocity Agile environment. Employees benefit from extensive professional growth opportunities, cutting-edge technology integration, and a commitment to innovation, all while collaborating with talented teams to drive impactful solutions. Located in a vibrant city, Citi offers a supportive atmosphere that values diversity and encourages continuous learning, making it an ideal place for those seeking meaningful and rewarding careers.
