Customer Experience Consultant in Montréal

Customer Experience Consultant in Montréal

Montréal Full-Time 70000 - 135400 $ / year (est.) On-site
C

At a Glance

  • Tasks: Solve technical challenges and lead projects from start to finish while mentoring team members.
  • Company: Join Cisco, a leader in innovative technology solutions.
  • Benefits: Competitive salary, health benefits, flexible vacation, and opportunities for professional growth.
  • Other info: Dynamic work environment with limitless opportunities for growth and collaboration.
  • Why this job: Make a real impact by bridging tech and business strategies for clients.
  • Qualifications: Bachelor's degree in computer science and bilingual in Canadian French and English.

The predicted salary is between 70000 - 135400 $ per year.

We design, implement, and optimize Cisco technology to solve real-world business problems. We translate complex requirements into technical architectures that drive results. By aligning our work with customer goals, we ensure that every deployment delivers measurable impact and long-term value! We are committed to making technology work for the business.

We partner with customers, sales teams, and engineering groups to deliver comprehensive solutions. We work alongside internal and external partners to deploy Cisco services, maintaining direct relationships with technical staff and management to keep projects on track. We bridge the gap between technical execution and business strategy to ensure our clients succeed.

We solve technical challenges and lead delivery projects from start to finish. We create design plans, write scripts for automation, and build simulations to test system compatibility. Beyond technical implementation, we share knowledge, mentor team members, and provide consulting recommendations to help clients navigate their own technology transitions. We act as a primary point of contact for technical resolution, ensuring that complex problems are addressed quickly and effectively! We also standardize our methods to improve future delivery across the practice.

Minimum Qualifications

  • Bachelor’s degree in computer science or equivalent with 5–8 years of relevant work experience.
  • Bilingual Fluency Canadian French + English

Preferred Qualifications

  • Technical Expertise: Deep knowledge of routing protocols (OSPF, BGP), Cisco hardware (Catalyst, ISR/ASR), and network virtualization.
  • Automation: Proficiency in Python, Ansible, and REST APIs to streamline network operations.
  • Modern Networking: Experience with SD-Access, security integration, and model-driven telemetry.
  • Consulting: Strong communication skills with a proven ability to manage ambiguous situations and build lasting customer relationships.

Customer Experience Consultant in Montréal employer: Cisco Systems

Cisco Canada is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful local content initiatives. With a strong focus on professional development and growth opportunities, team members can thrive in their careers while contributing to meaningful projects that shape the future of technology in Canada. Located in a vibrant tech hub, Cisco offers unique advantages such as access to cutting-edge resources and a diverse network of industry leaders.

C

Contact Details:

Cisco Systems Recruitment Team

We think you need these skills to ace Customer Experience Consultant in Montréal

Routing Protocols (OSPF, BGP)
Cisco Hardware (Catalyst, ISR/ASR)
Network Virtualization
Python
Ansible
REST APIs
SD-Access