Ciena Corporation seeks a Network Recovery Senior Associate to respond to critical outages, troubleshoot using Ciena products, and document resolutions. You will collaborate with engineers and customers to restore service quickly and share lessons learned for ongoing improvement.
Responsibilities include on-call coverage every 4–6 weeks and producing interim root cause analyses for internal and external stakeholders.
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Remote Senior Network Recovery Specialist employer: Ciena Corporation
Ciena is an exceptional employer that prioritizes a people-first approach, fostering a flexible work environment that encourages individual growth and well-being. Located in Ottawa, our culture emphasizes innovation and collaboration, providing employees with opportunities to contribute to cutting-edge technology while making a meaningful impact on society. With a comprehensive benefits package and a commitment to diversity and inclusion, Ciena is dedicated to creating a workplace where every employee feels valued and empowered.
