At a Glance
- Tasks: Coach leaders and teams to enhance client service excellence and strengthen relationships.
- Company: Join CIBC, a leader in client-focused financial services.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment in Winnipeg with a focus on teamwork and development.
- Why this job: Make a real impact by improving client experiences and driving service excellence.
- Qualifications: Experience in coaching, service processes, and strong relationship-building skills.
The predicted salary is between 72000 - 88000 $ per year.
In Winnipeg, on-site full-time, coaching leaders and teams while strengthening service excellence and client experience. At CIBC, this Senior Consultant, Client Support, Regional Office, provides consultation and guidance to front-line leadership. You will support advisory planning, service process implementation, stakeholder management, and operational effectiveness. The work helps sustain consistent client-focused practices and stronger relationships.
Key Responsibilities:
- Coach front-line leaders on client service standards
- Support advisory planning model implementation and sustainment
- Analyze service trends and performance indicators
- Recommend practical improvements to senior management
- Train teams on relationship planning tools
Requirements:
- Experience coaching employees and developing team goals
- Experience implementing service processes and advisory practices
- Strong stakeholder management and relationship-building abilities
- Ability to investigate complex information and communicate insights
- Business, finance, commerce, or related degree or diploma
Apply client service coaching, advisory support, and analytical thinking as a Senior Consultant with CIBC in Winnipeg.
Senior Client Service Consultant in Winnipeg employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.
