At a Glance
- Tasks: Lead the Client Onboarding team and enhance client experiences at CIBC.
- Company: Join CIBC, a leading financial institution with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a focus on operational excellence and client satisfaction.
- Why this job: Make a real impact by driving seamless onboarding experiences for clients.
- Qualifications: 5+ years in leadership, relationship management, and strong Microsoft Office skills.
The predicted salary is between 81000 - 99000 $ per year.
Lead the Client Onboarding and Service team at CIBC in Vancouver. Drive seamless onboarding experiences and manage client relationships within a hybrid work model.
As the Director, Client Onboarding & Service, you will report to the Senior Director and manage a dedicated team.
Your focus will be on delivering professional services, maximizing cash management revenue, and nurturing client relationships.
The role emphasizes operational excellence, ensuring the team executes efficient onboarding processes while addressing client needs actively.
Key
Responsibilities
- Direct onboarding and servicing for CIBC Banking clients
- Manage team performance and client escalations
- Collaborate with Cash Management Sales team for proposals
- Maintain communication with stakeholders on operational risks
- Oversee project management for client onboarding
Requirements
- Minimum 5 years in leadership and relationship management
- Experience with commercial clients in Cash Management
- Strong Microsoft Office proficiency
- Degree in Business, Finance, or related field
- Proven track record in risk management and operational excellence
Enhance client experience through dedicated onboarding and service strategies at CIBC. #J-18808-Ljbffr
Director of Client Onboarding in Vancouver employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.
