Deliver client service and transaction support at CIBC's Trail banking centre while guiding clients toward digital banking options. This is an on-site role.
As a Client Engagement Associate, you'll support Personal and Business Banking clients with everyday needs. Use financial product knowledge, problem solving, and interpersonal communication to answer questions, complete transactions, and connect clients with suitable CIBC specialists.
Key Responsibilities:
- Help clients manage accounts and banking products
- Answer questions and complete transaction services
- Explain digital banking options and mobile applications
- Support sales of basic banking products
- Identify specialist referral opportunities for client goals
Requirements:
- Client-first approach with empathy and authenticity
- Goal-oriented mindset focused on meaningful outcomes
- Strong curiosity and willingness to learn
- Digital literacy and adaptability with evolving technologies
- Flexibility for evenings, weekends, and nearby banking centres
Bring client service, financial products knowledge, and digital literacy to CIBC's Trail banking centre team.
Client Engagement Associate Banking in Trail employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.
