At a Glance
- Tasks: Lead Salesforce Loyalty Cloud initiatives and enhance customer experiences in digital banking.
- Company: Join CIBC, a leader in digital banking innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and client satisfaction.
- Why this job: Shape the future of banking while empowering teams to excel.
- Qualifications: Experience in Salesforce delivery and strong leadership skills required.
The predicted salary is between 94500 - 115500 $ per year.
Shape the future of digital banking at CIBC as a Senior Manager in Salesforce Loyalty Cloud.
Lead enhancements in customer relationship management and elevate user experiences through a hybrid work model.
In this role, you'll manage the Salesforce Loyalty Cloud initiatives while collaborating closely with product owners and cross-functional teams.
Your expertise will guide product vision and delivery, ensuring client needs are prioritized alongside business objectives.
You will implement agile practices and coach teams to drive improved delivery outcomes within a supportive environment.
Key
Responsibilities
- Lead backlog refinement sessions and prioritize product needs
- Develop user stories with clear acceptance criteria
- Manage complex initiatives and optimize release strategies
- Ensure end-to-end solution integrity through collaboration
- Oversee testing and release readiness activities
Requirements
- Experience in Salesforce delivery and product management
- Strong background in business analysis and platform leadership
- Hands-on experience with Salesforce Loyalty and Financial Services Cloud is preferred
- Proven track record in developing team goals and performance
- Excellent communication skills and team leadership
Drive Salesforce innovation at CIBC while empowering teams to achieve excellence and enhance client interactions. #J-18808-Ljbffr
Senior Manager, Salesforce Loyalty Cloud in Toronto employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.
