Director, Operational Risk Initiatives and Change Management in Toronto

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Reporting to the AVP of Operational Risk Management and Controls Programs, the Director, Change Initiative Risk Assessment (CIRA), Operational Risk Programs, leads CIBC’s enterprise-wide CIRA Program within Global Operational Risk Management. The program provides a consistent, disciplined approach to identifying and assessing the inherent risks arising from change initiatives, evaluating mitigation plans and clarifying accountability across the three lines of defence, while supporting strong operational risk practices and alignment with regulatory expectations.

You will define the strategic direction for CIRA and lead the continued evolution of its methodology, governance, end-to-end processes and enabling technology. You will oversee program execution and regulatory initiatives, establish effective governance and challenge, and clearly communicate the strategy and execution plan to build alignment and executive support. You will also champion simplification, automation and change management, partnering with Advanced Analytics, technology and risk stakeholders to use AI to improve the quality, consistency, efficiency and capacity of risk assessments.

Building on CIRA Reimagined’s AI-enabled Applicability Assessment and generation of initial CIRA drafts, you will advance capabilities such as AI-enabled challenge, mitigation recommendations and model calibration, while ensuring risks arising from significant change are identified early, clearly understood and appropriately mitigated in alignment with the CIBC Way.

At CIBC, we enable the work environment best suited for you to thrive in your role. You will have the flexibility to manage your work within a hybrid arrangement, spending two to three days per week on-site and working remotely on other days.

How you’ll succeed

• Program Leadership and Governance – Lead the enterprise-wide CIRA Program, including its strategy, methodology, governance, execution, guidance and continuous improvement, ensuring CIRA remains effective, practical and aligned with CIBC’s operational risk management approach.
• Strategy, Transformation and Change – Set and execute the future vision for CIRA, translating regulatory expectations into practical, sustainable improvements.
• Advanced Analytics and Digital Enablement – Partner with Advanced Analytics, technology and risk stakeholders to embed AI and automation into CIRA.
• Risk Management, Compliance and Challenge – Strengthen how CIBC identifies, assesses, challenges and mitigates risks arising from change initiatives.
• Stakeholder Leadership – Build strong partnerships across the lines of defence and with senior business stakeholders.
• Results Driven – Translate strategy and regulatory expectations into practical, sustainable improvements.
• Thought Leadership and Team Development – Lead, coach and develop a high-performing CIRA team.

Who you are

• You’re a strategic leader with strong operational risk expertise.
• You understand change risk and can identify how strategic initiatives can change an organization’s risk profile.
• You’re technically confident and comfortable working with technology, data, automation and AI-enabled capabilities.
• You embrace and champion change, continually challenging existing processes.
• You’re an effective communicator and influencer.
• You understand that success is in the details and combine strong critical thinking with disciplined execution.
• You build high-performing teams and foster a culture of curiosity and collaboration.
• You live your values and bring high standards to your relationships.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience.

Final Note

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.