Support CIBC clients onsite as a Client Engagement Associate, using financial services knowledge and digital banking skills at Country Club Mall Wellington. Help clients manage everyday banking needs while building meaningful relationships through thoughtful questions, clear guidance, and personalized service.
As part of CIBC's Personal and Business Banking Team, you'll support clients in a banking centre through transactions, basic banking product sales, and specialist referrals. You'll answer questions, explain relevant products and services, introduce mobile banking applications, and connect clients with appropriate team members. This regular position offers 37.5 weekly hours and requires flexibility across banking centre hours and locations.
Key Responsibilities:
- Assist clients with accounts, products, and everyday banking needs
- Complete transactions and sales of basic banking products
- Identify specialist referral opportunities based on client needs
- Introduce clients to mobile banking applications and tools
- Resolve client issues through listening and accountability
Requirements:
- Client-first approach focused on meaningful interactions
- Digital literacy and adaptability with evolving technologies
- Strong interpersonal communication, empathy, and curiosity
- Flexibility for evenings, weekends, and multiple banking centres
- Legal eligibility to work at the specified location
Bring client service, transaction support, financial products knowledge, and digital literacy to CIBC's onsite banking centre team.
CIBC Client Engagement Associate in Nanaimo employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.
