Support clients at CIBC's Montreal banking centre using customer service and digital banking knowledge while working full-time on-site. Make each interaction meaningful from the moment clients arrive.
As a Client Engagement Representative on the Personal and Business Banking Team, you will understand immediate needs and identify opportunities. You will help with day-to-day banking, explain financial services products, and connect clients with appropriate team members. The regular position offers 37.5 weekly hours.
Key Responsibilities:
- Welcome clients as their first banking centre contact
- Manage client accounts and financial services products
- Listen, ask questions, and resolve client issues
- Introduce clients to mobile banking applications
- Connect clients with appropriate CIBC team members
Requirements:
- Client-first approach to customer service
- Digital literacy and comfort with evolving technologies
- Ability to collaborate toward collective success
- Passion for learning and growing knowledge
- High standards and genuine care in relationships
Bring customer experience, online banking, problem solving, and teamwork skills to CIBC's Client Engagement Representative position in Montreal.
Client Engagement Representative Banking in Montréal employer: CIBC
CIBC is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Toronto. As an Equity Research Associate intern, you will gain invaluable insights and hands-on experience in global markets while working alongside industry experts, all within a supportive environment that prioritizes employee growth and development. With competitive compensation and a commitment to nurturing talent, CIBC stands out as a rewarding place for aspiring finance professionals.