Support Chubb's Claims Department in French and English while coordinating inquiries, new claims, and administrative follow-up with key stakeholders.
The Bilingual Claims Support Specialist provides administrative assistance to adjusters, brokers, insureds, and vendors. You will handle claim contact centre communications, guide insureds through new claim processes, and maintain accurate assignment records. The position also supports financial processing reviews, banking information verification, and daily adjuster requests.
Key Responsibilities:
- Field calls, emails, mail, inquiries, and newly reported claims
- Explain claim processes, next steps, and acknowledgment letters
- Assign files by severity and maintain assignment logs
- Coordinate daily relationships with offshore support team Genpact
- Provide claim updates and complete administrative assignments
Requirements:
- Fluency in French and English is required
- Post-secondary university or college program, or equivalent experience
- Strong written, verbal, customer service, and interpersonal skills
- Independent problem-solving, follow-up, organization, and time management
- Technical accuracy and ability to work effectively under pressure
Apply bilingual communication, claims coordination, and detailed administration to support Chubb's stakeholders and claims operations.
Bilingual Claims Support Specialist in Toronto employer: Chubb External
Chubb is an exceptional employer located in Toronto, ON, offering a dynamic work culture that prioritizes employee growth and development. With a commitment to diversity and inclusion, Chubb fosters a collaborative environment where employees are encouraged to enhance their skills through ongoing training and mentorship. The company's strong financial stability and global presence provide unique opportunities for career advancement in the insurance industry, making it an ideal place for professionals seeking meaningful and rewarding employment.
