Maintenance Specialist

The Chrysos commitment and mission

Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective.

Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful.

Headquartered in Adelaide and with team members based in Australia, New Zealand, Europe, Africa, Canada, Chile, Suriname and North America, Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and safe ore analysis for the global mining industry.

The company’s flagship technology, Photon Assay™, steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals.

With successful global installations, Chrysos is taking Photon Assay™ to customers around the world – Chrysos could take you to places that you might not have even imagined yet.

There’s opportunity around every corner and the support to help you achieve your goals.

About the role

The Maintenance Specialist, with support from the rest of the team, will be providing firsthand technical support service to ensure the smooth running of Chrysos Photon Assay™ equipment.

This role is permanent full-time and based in Thunder Bay, ON.

What you will do

• Maintenance and service of Photon Assay™ installations in Thunder Bay
• Scheduled monthly maintenance as well as responding to breakdowns on short notice to minimise downtime and maximise availability.
• Technical support service for the installations via cell, email, and remote computer login for troubleshooting and performance checks during and out of office hours as agreed.

This will involve liaising with support staff at Chrysos’ headquarters and our technology partner in China.

• Training of the customer on the safe operation and maintenance of the equipment.
• Spares inventory management for each installation site.
• Complete maintenance and spares documentation and providing feedback to customers as required.
• Assisting in the development and continual improvement of the processes associated with the maintenance and service of Photon Assay™ systems.
• Assisting in the installation and commissioning of new installations.
• Preparing fault records for statistics and reporting.
• Assisting with Root Cause Analysis of faults (to improve reliability) and safety (to prevent incidents that could lead to injury or damage).
• Assisting in the training of new Maintenance Specialists.
• Performing any other site duties as delegated by Maintenance Team Lead.
• Consistently supporting the development of a strong WHS culture

Who you are

Essential

• Demonstrated experience in maintaining technical equipment.
• Safety mindset at all times.
• Strong customer service ethos and critical thinking skills.
• Able and willing to travel and work within US, Canada and overseas, including
• at remote locations such as mine sites.
• Excellent written and verbal communication skills.
• Valid rights to work in Canada.
• Current Driver’s Licence.

Desirable

• Tertiary qualification in engineering (electrical, electronic, mechanical, or mechatronic) or a closely related technical discipline.
• Familiarity with the mining industry and mine-site operations.
• Customer Service and Field Service experience in the mining or mineral sector (or related) processing industries.
• Demonstrated experience in fault finding in electro-mechanical equipment.
• Direct experience in one or more of the following areas: electrical wiring and safety, power distribution, mechanical maintenance, and repairs; basic electronics; metalworking; engineering drawing and design.
• Experience in product development and the manufacturing sector.
• Familiarity with office productivity software to include MS Office Suite

Who we are (Our values)

• Safety is a Non-Negotiable - Safety isn’t just a value — it’s our way of life.

It’s about creating a culture where physical and psychological safety are top priorities.

We speak up, challenge assumptions, and hold ourselves accountable to protect one another.

• One United Team– We thrive on trust, respect, and empathy.

By embracing each other’s unique contributions and supporting one another, we build collective strength to solve problems, celebrate wins, and grow together.

• Delighted Customers– Our customers, both internal and external, are at the heart of everything we do.

By listening, understanding, and acting with care, we consistently go above and beyond to deliver exceptional experiences.

• Always Improving– We are curious, courageous, and committed to progress.

Every challenge is an opportunity to grow, and every step forward builds toward something extraordinary.

Making or doing things better isn’t just a goal — it’s our mindset.

Why Join Us: Your Rewarding Career Awaits

At Chrysos, we value our team members and offer a supportive and dynamic work environment. Here's what we have in store for you:

• Flexibility and wellbeing initiatives to help you maintain a healthy work-life balance.
• Opportunities to work with groundbreaking equipment that's transforming the mining industry and reducing its environmental impact.
• Collaboration with industry experts and the chance to grow and develop professionally.
• Exciting career prospects and room for advancement.

Join Chrysos and be part of an innovative team that's shaping the future of mining technology!

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