Use Epic scheduling and registration skills as a Patient Service Clerk supporting appointments, referrals, and clinic check-ins at CHEO. Bilingual English and French communication is essential.
This Patient Service Clerk manages patient registration, referrals, scheduling, and clinic administration. The work uses Epic, including Cadence, Referral Management, Inbasket communication, and order workqueues. You will support patients and families while maintaining records, lists, charts, supplies, and established procedures.
Key Responsibilities:
- Create patient profiles and register patients in Epic Cadence
- Enter, scan, and update electronic referrals in Epic
- Schedule appointments, interpreters, clinic orders, and follow-ups
- Complete patient check-ins, check-outs, payments, and eligibility updates
- Monitor workqueues, maintain charts, and respond to inquiries
Requirements:
- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Effective oral and written communication with internal and external customers
- Essential English and French bilingualism with language assessment
Bring Epic registration, referral management, scheduling, and patient communication skills to CHEO's Patient Service Clerk position.
Patient Services Clerk Epic Scheduling employer: Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre
Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre offers a collaborative work environment with over 6,500 dedicated staff and volunteers focused on pediatric health. The organization is recognized for its commitment to integrating child and youth health services, providing employees with opportunities for professional growth and development. CHEO also emphasizes respect for Indigenous cultures and communities, fostering a diverse and inclusive workplace.
Contact Details:
Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre Recruitment Team
