Support pediatric patient services at CHEO in Ottawa using Epic, Cadence, referrals, and appointment scheduling. Bilingual English and French communication is essential.
The Patient Service Clerk registers patients, schedules appointments, prepares charts, and maintains patient lists and workqueues. This position supports clinic operations through patient and family communication, registration standards, referral management, and follow-up coordination. Approximately six months of related experience is essential.
Key Responsibilities:
- Create patient profiles and complete registration in Epic Cadence
- Input, scan, and update electronic referrals
- Schedule new, return, and follow-up patient appointments
- Greet families, verify information, and complete clinic check-ins
- Monitor workqueues, recall lists, charts, supplies, and clinic files
Requirements:
- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Ability to adjust priorities and communicate effectively
- Bilingual English and French communication, plus Level 1 Criminal Record Check
Bring Epic registration, scheduling, referral management, and bilingual communication skills to pediatric clinic services at CHEO in Ottawa.
Patient Service Clerk Epic Scheduling employer: CHEO
CHEO is an exceptional employer, recognized as Canada’s best health-care employer by Forbes for three consecutive years and consistently ranked among the top employers in the National Capital Region. With a strong commitment to employee growth, CHEO offers a collaborative work culture that values diversity and inclusivity, providing opportunities for professional development and meaningful contributions to pediatric health. Located in Ottawa, employees benefit from a vibrant community and access to cutting-edge research and clinical care, making it a rewarding place to advance their careers while making a difference in the lives of children and youth.
