Support pediatric patient access at CHEO in Ottawa through registration, scheduling, and Epic-based clerical coordination. Bilingual English and French communication is essential.
The Patient Service Clerk schedules appointments, registers patients, and prepares patient records. This role uses Epic, Cadence, Referral Management, and workqueues while supporting families, clinicians, and clinic operations. Approximately six months of related experience and secondary school graduation are essential.
Key Responsibilities:
- Create patient profiles and complete registration in Epic
- Input, scan, and update electronic referrals
- Schedule appointments, interpreters, orders, and follow-ups
- Greet families, verify demographics, and collect required fees
- Monitor workqueues, recall lists, charts, and clinic supplies
Requirements:
- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Effective oral and written communication skills
- Bilingual English and French proficiency with Level 1 clearance
Bring Epic registration, patient scheduling, and family communication skills to support CHEO's pediatric clinics in Ottawa.
CHEO Patient Registration Clerk employer: CHEO
CHEO is an exceptional employer, recognized as Canada’s best health-care employer by Forbes for three consecutive years and consistently ranked among the top employers in the National Capital Region. With a strong commitment to employee growth, CHEO offers a collaborative work culture that values diversity and inclusivity, providing opportunities for professional development and meaningful contributions to pediatric health. Located in Ottawa, employees benefit from a vibrant community and access to cutting-edge research and clinical care, making it a rewarding place to advance their careers while making a difference in the lives of children and youth.
