Junior DevOps Engineer in Markham

Chemical. AI is seeking a motivated

Junior Dev Ops Engineer to support the deployment, operation, maintenance, and continuous improvement of our Chem AIRS platform across cloud and on-premises environments.

In this role, you will work closely with engineering, product, and client IT teams to ensure reliable deployments, smooth upgrades, effective troubleshooting, and consistent release quality.

You will also contribute to automation, infrastructure management, technical documentation, and platform security compliance.

This position is ideal for an early-career engineer who enjoys hands‑on technical problem‑solving, learning new technologies, and collaborating with both internal teams and external clients.

• REQUIRED QUALIFICATIONS
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.
• Foundational knowledge of Linux system administration, containerization (Docker and Docker Compose), and Kubernetes.
• Familiarity with Git, networking fundamentals (TCP/IP, DNS, HTTP/HTTPS), and CI/CD concepts.
• Basic scripting experience with Bash and/or Python.
• Strong analytical and troubleshooting skills, with the ability to investigate technical issues systematically.
• Good written and verbal communication skills, including the ability to produce clear technical documentation and collaborate with client IT teams.
• Strong attention to detail, a proactive learning mindset, and the ability to work independently while seeking guidance when needed.
• NICE TO HAVE
• Hands‑on experience with AWS, Azure, or Google Cloud Platform.
• Familiarity with Kubernetes‑based infrastructure, Helm, or Infrastructure as Code tools such as Terraform.
• Experience with CI/CD tools such as Git Hub Actions, Git Lab CI, or Jenkins.
• Basic knowledge of relational databases (e. g., Postgre SQL), storage systems, and container networking.
• Exposure to monitoring and logging tools such as Prometheus, Grafana, or the ELK stack.
• Previous experience with software deployment, technical support, release testing, or customer‑facing engineering activities.
• Understanding of information security principles, including access control, authentication, vulnerability management, and secure configuration practices.

WHAT YOU'LL DO

1. Platform Deployment and Operations

Deploy, configure, maintain, and upgrade Chem AIRS across cloud and on-premises environments using Docker, Docker Compose, and Kubernetes.

Collaborate with client IT teams to assess infrastructure readiness, coordinate access requirements, and plan deployment and upgrade activities.

Monitor platform health, investigate operational issues, and troubleshoot deployment, networking, and infrastructure‑related problems.

Maintain accurate deployment records, configuration inventories, installation guides, and upgrade procedures.

2. Environment Management and Release Testing

Set up, configure, and maintain internal development, testing, and staging environments representative of supported client configurations.

Perform functional, integration, and deployment testing for new Chem AIRS releases to validate stability, compatibility, and readiness for deployment.

Identify and document software defects with reproducible steps, relevant logs, and supporting evidence.

Collaborate with engineering teams to verify fixes, track unresolved issues, and communicate release readiness.

3. Automation and Process Improvement

Develop and maintain scripts and automated checks to streamline deployment, configuration, testing, and routine maintenance tasks.

Identify opportunities to improve deployment efficiency, consistency, reliability, and scalability.

Contribute to the standardization of deployment workflows, operational procedures, and technical best practices.

Stay informed about emerging Dev Ops, cloud, containerization, and security technologies, and evaluate their potential application to Chem AIRS operations.

4. Client Technical Communication and Feedback

Serve as a technical point of contact for deployment‑related activities, infrastructure requirements, and operational troubleshooting.

Communicate technical requirements, deployment progress, and issue resolutions clearly to both technical and nontechnical stakeholders.

Collect, document, and analyze client feedback, distinguishing software defects, configuration issues, and enhancement requests.

Work with engineering and product teams to translate client feedback into actionable improvements.

• WHAT YOU WILL GET
• Hands‑on experience deploying and operating an AI‑powered scientific software platform in enterprise environments.
• Exposure to real‑world cloud and on‑premises infrastructure challenges, including container orchestration, troubleshooting, and automation.
• Opportunities to collaborate with engineering teams and enterprise customers in the pharmaceutical and biotechnology industries.
• Practical experience across the full software delivery lifecycle, from development and testing to deployment, maintenance, and continuous improvement.
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